Tanvi Sharma
A versatile and experienced professional with a strong background in education, leadership, and customer engagement. Began career as a Customer Support Executive, gaining expertise in communication and problem-solving, followed by a role as Digital Retailer Head, developing business and operational skills.
I am a dynamic and multi-skilled professional with diverse experience spanning customer service, business management, education, and leadership. My career journey reflects adaptability, strong communication skills, and a passion for both teaching and team development.
I began my professional journey as a Customer Support Executive at Teleperformance, Jaipur, where I developed strong interpersonal, problem-solving, and client-handling skills. This role helped me build a solid foundation in understanding customer needs, managing queries efficiently, and maintaining high service standards in a fast-paced environment.
I then transitioned into the role of Digital Retailer Head at GlowRoad, where I gained hands-on experience in digital business operations, vendor coordination, and sales management. This role enhanced my ability to analyze market trends, manage online retail processes, and drive business growth through effective decision-making.
Expanding my professional scope, I co-owned and managed Crush Cabin Café in Jaipur for two years. This entrepreneurial experience strengthened my leadership, operations management, and customer engagement skills. I was actively involved in managing daily operations, staff coordination, customer satisfaction, and business strategy, which helped me develop a practical understanding of running and sustaining a business.