Emails are one of the most common forms of workplace communication. The way you write, structure, and phrase your emails determines how clearly your message is understood.
This worksheet helps you strengthen your written communication by introducing essential email-related vocabulary, like recipient, attachment, and salutation. Learning these words will help you write professional emails that sound polite, precise, and confident.
These skills are vital whether you’re writing to a client, senior, or colleague. Clear email writing not only improves productivity but also builds your professional image and credibility.

Answer Key

Exercise 1: Choose the correct word usage

1. A. Please enter the correct email recipient before sending.

2. B. I was cc’d in the email for visibility.

3. A. Don’t forget to include the attachment before sending.

4. B. Your email’s salutation should be polite.

5. C. I reviewed the draft before final submission.

Exercise 2: Fill in the blanks

1. recipient

2. cc

3. attachment

4. salutation

5. draft

Exercise 3: Match the terms

• Recipient → A person receiving the email

• CC → To copy another person on an email for awareness

• Attachment → A file included with an email

• Salutation → A short greeting at the start of an email

• Draft → A preliminary version before finalization

• Signature → Text added at the bottom with your name or title

• Inbox → The section where new emails arrive

• Reply → To respond to an email

• Subject → The heading that indicates the topic of the email

• Forward → To send a received email to another person